Employment

Overview

Complaints in this category relate mostly to the Ministry of Labour and its agencies, programs and tribunals. The top sources of complaints tend to be the Workplace Safety and Insurance Board (WSIB) and the tribunal that deals with WSIB appeals, the Workplace Safety and Insurance Appeals Tribunal (WSIAT). As with all complaints we receive, we work to resolve them informally wherever possible. The Ombudsman also monitors potential systemic issues.

 

We can

• Help with unresolved complaints or investigate systemic issues regarding such organizations as:

  • Ministry of Labour, Training and Skills Development

  • Workplace Safety and Insurance Board (WSIB)

  • Workplace Safety and Insurance Appeals Tribunal (WSIAT)

See our full list of bodies we oversee.

 

We cannot

• Take complaints about private companies, labour unions or self-regulating professions

• Overturn decisions of elected officials or direct them on public policy

See our list of Common Referrals.

 

Trends in cases (2023-2024 Annual Report)

• Overview and trends in cases

  • Workplace Safety and Insurance Board (WSIB)

Investigations and case summaries

• Case summaries